Terms & Conditions

  1. Dispatch Time: Goods will be dispatched within 10 days after receiving full payment.

  2. Pricing: Rates and applicable government levies/taxes at the time of delivery will be charged.

  3. No Return/Exchange: Goods once sold are not returnable or exchangeable under any circumstances.

  4. Logistics Disclaimer: The company is not responsible for any type of damage during logistics or transit.

  5. Battery Warranty: Battery warranty/guarantee is strictly as per the respective battery manufacturer’s policy.

  6. Transfer of Responsibility: The company's responsibility ceases once the goods leave our premises.

  7. Delayed Payment: If payment is not made within 7 days (or the agreed due date), interest @ 18% p.a. will be charged on the outstanding amount.

  8. GST Compliance: Only the GSTIN provided at the time of order will be entertained for invoicing.

  9. Gel Battery Warranty:

    • 1 Year Guarantee or 15,000 KM (whichever comes first).

    • Applicable on Charger, Controller, and Motor from the date of company’s billing.

    • No Guarantee/Warranty on motor burning or damage.

  10. Battery Damage: No guarantee or warranty on battery bulging, breakage, water logging, or any kind of physical/electrical damage.

  11. Lithium Battery Warranty:

  • 2+1 Year Guarantee or 30,000 KM (whichever is earlier).

  • Warranty/Guarantee applicable only through the battery company as per their policy.